Client Overview
One of the major players in property management and body corporate in Wellington and Hawkes Bay, Oxygen Property Management, specialises in providing customised solutions for landlords and tenants. Having taken a significant interest in revolutionising property management and offering a better online experience, Oxygen joined our web development team to produce an innovative website. This remodelled site effortlessly combines property listings, smoothes operations for landlords and tenants, and includes new features that allow users to communicate better.
Challenges
Oxygen Property Management faced several challenges requiring the latest technology solutions to overcome them. Principal among them were:
- Consolidated Property Listings: There was a need for some system that would not only integrate property listings from their palace property management software but also offer easy access to Renti to enhance tenant convenience.
- User Engagement: This should lead to a customer-oriented website that is easy to navigate, clearly displays property details, and ensures user engagement.
- Review Integration: Oxygen would like to utilize positive customer reviews by effectively displaying Google and Trustpilot reviews on the website, increasing their credibility rating.
- Event Promotion: Events are held regularly in their activities; hence, there is integration with Eventbrite that pulls down any event information and allows easy registration.
- E-commerce Capability: A dedicated page for Body Corporate agreements and nondisclosure statements with e-commerce functionality to purchase and pay for the same online.
Our Solution
Our web development team closely collaborated with Oxygen Property Management to tailor a website that tackled these challenges effectively:
- Consolidated Property Listings: We integrated property listings from the Palace into the website, making property visibility high and making it easy for prospective tenants to look for their next property.
- Intuitive User Experience: Intuitive user experience was the focus of the website design, where we created an easy-to-use format exposing property details, amenities, and contact information.
- Review Showcase: We directly integrated Google and Trustpilot reviews on the site to give Oxygen more credibility and build trust with new prospects.
- Event Promotion: Integration of Eventbrite into the website now showcases upcoming events organized by Oxygen. This outlines the events to be held and makes the registration process much more manageable.
- E-commerce Functionality: We added an e-commerce functionality to the Body Corporate category where clients could easily purchase nondisclosure statements and agreements. The payment processing is carried out via the Wind Cave payment gateway.
Results and Impact
The teamwork between Oxygen Property Management and our web development team resulted in some significant outcomes:
- Enhanced Property Visibility: Due to consolidated listings and Renti links, a smoother browse for potential tenants increased property inquiries and engagements.
- Improved User Engagement: The new design of the website and its user-friendliness encouraged visitors to view and read all property details and engage with the same, thereby improving customer interaction.
- Credibility Boost: Reviews from Google and Trustpilot on the website strengthened Oxygen's standing and built trust within the industry.
- Efficient Event Promotion: The integration with Eventbrite has helped Oxygen promote events more effectively, which means more event attendees and easier event registrations.
- Streamlined Transactions: The e-commerce functionality of the Body Corporate disclosure document request/workflow allowed customers to buy critical documents at their leisure and process all their transactions online, thus saving time and hassle for all involved.
By developing a feature-rich and user-centric website, Oxygen has not only improved customer engagement and experience but also demonstrated their commitment to innovation and customer service. As their trusted technology partner, we take pride in having played our bit in Oxygen Property Management's success story, helping them deliver exceptional services to landlords and tenants in Wellington.
