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Aircall for New Zealand businesses.
Dial up success.

Aircall is a smart cloud phone system that plugs into your CRM and help desk. As an Aircall partner, Verum sets it up around your sales and support teams, so every call is routed to the right person and logged where it belongs.

  • Cloud calling
  • Call routing
  • IVR
  • CRM integration
  • Call analytics

Turn your phone system
into a productivity tool.

What is Aircall?

Aircall is a cloud-based phone system that lets your team make and take calls from any device with an internet connection, with no PBX or desk phones needed. It integrates with CRMs and help desks like HubSpot, Salesforce and Zendesk, so call data is logged automatically.

Aircall is built for modern businesses, from small teams to large enterprises. Calls run over the internet, so your team can work remotely without disruption, and you can keep your existing phone numbers.

Every call made through Aircall can be logged in your CRM against the right contact, with an audio recording if you need one. Even calls made on the go are captured, so nobody has to update the CRM after hanging up.

Verum partners with Aircall to give New Zealand businesses expert setup and support, tailored to how your sales and support teams work. Aircall also works with Intercom, our other customer communication partner.

Want to know which ads make the phone ring? Pair Aircall with 0800 numbers and call tracking. Not sure what fits? Book a chat.

business tools Aircall connects toSource: Aircall
100+
years in digital
15+
completed projects
500+

Everything Aircall takes.
Under one roof.

Strategy, campaigns and reporting from one in-house Auckland team, so nothing gets lost between agencies.
  • Cloud-based calling

    Make and receive calls from your laptop, the phone app or straight from your CRM, anywhere with an internet connection. No PBX, no separate desk phones, no traditional phone provider.

    • Desktop & mobile apps
    • Keep your numbers
    • No hardware
  • Call routing & queuing

    Send every call to the right team member and handle high call volumes without losing callers.

  • IVR & voicemail

    Automate call handling with interactive voice response for better service. Make sure important messages are captured with voicemail.

  • CRM & help desk integration

    Sync calls with your CRM and help desk so every customer interaction sits in one place.

    • Salesforce
    • HubSpot
    • Pipedrive
    • Zendesk
    • Freshdesk
    • Intercom
  • Analytics & call recording

    Real-time analytics and call recording show how your team is performing and where to improve. You can keep quality high on every call.

  • Team collaboration

    Share tasks, notes and call history across teams. Connect Aircall to Slack, Microsoft Teams and monday.com to keep everyone coordinated.

    • Slack
    • Microsoft Teams
    • monday.com

Is this for you?
Here’s how to tell.

  • Your team works remotely or across more than one location
  • Calls aren't making it into your CRM
  • You're tied to a traditional phone provider and desk hardware
  • Busy periods mean calls end up with the wrong person, or no one
  • You already use HubSpot, Salesforce, Zendesk or Intercom

How we work.
Step by step.

Clear stages, clear goals and no surprises, from the first coffee to the results.
  1. Step 1

    Discover

    We get to know your business, your customers and how your team handles calls today, then set clear, measurable goals.

  2. Step 2

    Plan

    We design your call routing, queues and IVR around your sales and support processes.

  3. Step 3

    Set up & integrate

    We configure Aircall and connect it to your CRM, help desk and the other tools your team uses.

  4. Step 4

    Support

    We stay on hand with expert support as your team and call volumes grow.

Aircall,
answered.

Straight answers to what people ask us most. Anything else, just ask.

  • How much does Aircall cost to set up in NZ?

    The cost of setting up Aircall in NZ depends on your Aircall plan, the size of your team and how much setup and integration work you need. We'll scope it with you and give you a clear, transparent quote. Get in touch or request a demo.

  • Why choose Aircall?

    Aircall is quick to implement, easy to use and turns your phone system into a productivity tool. There's no PBX or desk hardware to install, and you can keep your existing numbers.

  • What does Aircall integrate with?

    More than 100 business tools. That includes CRMs such as Salesforce, HubSpot, Pipedrive and Microsoft Dynamics, help desks such as Zendesk, Freshdesk and Intercom, productivity tools such as Slack, Microsoft Teams and monday.com, and eCommerce platforms such as Shopify and Gorgias.

  • Does Aircall work with HubSpot?

    Yes. You can call straight from HubSpot, and every Aircall call is automatically logged against the right contact, with an audio recording if you need it. Calls made or received on the go are logged too.

  • Why does Verum partner with Aircall?

    Because it connects with the CRM and help desk tools businesses already rely on. We use it ourselves to sync call data across our tools, share tasks between teams and keep notes and call history in one place, and we help our clients do the same.

  • How does Verum approach an Aircall project?

    We start by understanding your business and your customers, then set clear, measurable goals. From there we configure Aircall and its integrations to meet them, and keep supporting you as you grow. If you need something custom, we build bespoke integrations too.

Let’s grab
a coffee.

Tell us where you want to be. We’ll show you how to get there, with a plan built for your business, not a template.

Abdullah Alacozai

Talk to AbdullahManaging Director, 17 Albert Street

4.8out of 5 on Google

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