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AI and automation in Auckland,
working for your team.

Chatbots that answer customers, workflows that move data on their own and content AI search tools want to quote. We're an Auckland team that builds practical AI into the tools you already use, with people firmly in charge.

Let’s talk0800 627 538
  • AI agents & chatbots
  • Make & n8n
  • CRM automation
  • AI search (GEO)
  • AI strategy

AI that fits
how you already work.

What does an AI automation agency do?

An AI automation agency finds the repetitive work in your business and hands it to AI and automation tools, like chatbots that answer customer questions and workflows that move data between systems. Verum works out where AI fits, builds and connects the tools, then tests and monitors them so they stay accurate and safe.

Most businesses don't need a giant AI project. They need common questions answered faster, data that stops getting re-keyed and a clear view of where AI is worth the effort. That's where we start.

We build custom AI agents and chatbots that answer customers and staff from your own content, and Make and n8n workflows that keep your CRM, inbox and spreadsheets in sync. We help you get found and quoted in AI search with generative engine optimisation. Not sure where to begin? An AI strategy and audit maps it out.

AI works best as a feature inside the tools you already use, not another app to learn. As an Intercom and Aircall partner, we connect AI to your support and phone setup, and our in-house developers build custom integrations when an off-the-shelf connector won't do.

Pop into our Albert Street office in Auckland CBD, or tell us what's eating your team's time.

automations that never clock off
24/7
completed projects
500+
industry connections
300+

Pick a team.
See what AI could take on.

Three jobs per team that AI handles well, and the part your people keep. Choose a team, then hand the jobs over.
Handover board

These are examples. An AI audit finds the jobs worth handing over in your business.

AI & Automation, done properly.
Pick a starting point.

Every service is run in-house by specialists who work side by side, so it all joins up.

How we work.
No finish lines.

Every project is collaborative and tailored to you. Here's the shape of it.
  1. Step 1

    We discover.

    We learn how your business runs, where your team loses time and which tools and data you already have.

  2. Step 2

    We plan.

    We pick the opportunities worth doing first and agree what success looks like, such as hours saved or faster replies to customers.

  3. Step 3

    We build.

    We build, connect and test your chatbots, workflows or content, with guardrails and human checks where they matter.

  4. Step 4

    We evaluate.

    We monitor how everything performs, fix what needs fixing and look for the next task worth handing to AI.

The proof.
Work we’re proud of.

All work

Fresh thinking.
From the team.

What's working right now in search, ads, social and the web, written by the people doing it.
All insights

AI & Automation,
answered.

Straight answers to what people ask us most. Anything else, just ask.

Ask us anything

  • What can AI automate in a small business?

    Repetitive, rules-based work is the best place to start: answering common customer questions, qualifying and routing leads, moving data between systems, drafting replies and pulling together reports. Anything that needs judgement, empathy or a final say stays with your people, with AI doing the groundwork.

  • Is it safe to use AI with customer data in New Zealand?

    Using AI with customer data in New Zealand can be safe, if it's set up properly. Under the Privacy Act 2020 you're still responsible for how personal information is collected, stored, used and shared, including when an AI tool handles it. So we choose tools with clear data terms, limit what each tool can access and keep sensitive information out of places it doesn't need to go.

  • How much does AI automation cost in NZ?

    The cost of AI automation in NZ depends on what you want to automate, how many systems are involved and whether off-the-shelf tools will do or you need a custom build. Most businesses start with one clear workflow, so you can see the value before going further. Tell us what you have in mind to get a quote.

  • Where should my business start with AI?

    Start with one repetitive task that costs your team real time every week, not a company-wide AI overhaul. An AI audit maps where AI fits, which tools to use and what to tackle first, so your first project is small, useful and easy to measure.

  • Will AI replace my staff?

    AI works best alongside your team, not instead of it. It takes on the repetitive tasks so your people can spend more time with customers and on the judgement calls only they can make, and people stay in charge of decisions. We've written more about AI as a tool, not a threat.

  • Do I need custom AI or off-the-shelf tools?

    Often off-the-shelf tools do the job, and we'll tell you when they will. A custom build makes sense when AI needs to work with your own data, systems or processes in ways a standard tool can't.

Let’s grab
a coffee.

Tell us where you want to be. We’ll show you how to get there, with a plan built for your business, not a template.

Get in touch0800 627 538
Abdullah Alacozai

Talk to AbdullahManaging Director, 17 Albert Street

4.8out of 5 on Google

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