Skip to content

Workflow automation in Auckland,
minus the busywork.

Leads that route themselves, follow-ups that go out on time and reports that build overnight. We design and build Make and n8n workflows that connect your CRM, inbox, forms and spreadsheets, with AI steps where they help.

  • Make
  • n8n
  • CRM automation
  • Lead routing
  • Document processing

Less admin for your team,
more real work.

What is workflow automation?

Workflow automation uses software to run repetitive, rules-based tasks for you, like moving data between apps, sending follow-ups or creating CRM records, whenever a set trigger happens. Tools like Make and n8n connect your apps visually, and AI steps can read emails, sort enquiries or pull details out of documents along the way.

Most teams have a handful of jobs that eat hours every week: copying form entries into the CRM, chasing leads that went cold, building the same report every Monday. They're important, they're repetitive and they're exactly what automation is for.

We build those workflows in Make and n8n, visual automation platforms that connect the apps you already use without heavy custom code. Make is quick to set up and easy for your team to follow. n8n can also be self-hosted, which suits businesses that want more control over where their data goes.

Where a step needs a bit of judgement, we add AI: reading an email to work out what the customer wants, pulling details from an invoice or summarising a call. When a no-code tool hits its limits, our developers build custom integrations and middleware to fill the gap.

Want customers to get faster answers too? Pair your workflows with an AI chatbot, or tell us about the task you'd most like to stop doing.

workflows running, even when you're not
24/7
completed projects
500+
years in digital
15+

Pick a trigger.
Watch the busywork go.

An illustrative Make or n8n scenario. Choose what kicks it off, run it and follow each step, AI steps and human checks included.
Scenario · Make
Trigger
  1. Form submittedContact page
  2. AI reads itIntent: quote request
  3. Enrich the leadCompany, size, website
  4. Create the dealContact + deal in CRM
  5. Alert salesSlack + email

Run log

  • Press Run scenario to send a test through.

Elapsed

0.0s

0 of 5 steps

Illustrative run. Real timings depend on your tools.

Everything it takes.
Under one roof.

Strategy, build and ongoing tuning from one in-house Auckland team, with a person always in the loop.
  • Make & n8n workflows

    Multi-step automations that connect your forms, inbox, CRM, spreadsheets, accounting and project tools, triggered by an event or on a schedule. We build them cleanly, name everything clearly and document how they work.

    • Make scenarios
    • n8n workflows, cloud or self-hosted
    • Event and scheduled triggers
    • Documentation and handover
  • CRM automation

    Keep your CRM accurate without nagging anyone. New enquiries become contacts and deals automatically, duplicates get cleaned up and pipeline stages update as things happen.

    • Automatic contacts and deals
    • Pipeline stage updates
    • Duplicate clean-up
    • HubSpot, Pipedrive and more
  • Lead routing, follow-ups & enrichment

    Every new lead goes to the right person straight away, based on location, service or deal size. Company details added automatically. Follow-up emails and tasks fire on time, so nothing slips through the cracks.

    • Lead routing rules
    • Instant alerts for your team
    • Automated follow-ups
    • Lead enrichment
  • Document & data processing

    AI steps that read emails, PDFs and forms, pull out the details that matter and put them where they belong. A person checks anything that looks unusual before it goes further.

    • Email and enquiry sorting
    • Invoice and form data extraction
    • AI summaries
    • Human review steps
  • Reporting & alerts

    Reports that build themselves from your CRM, ad accounts, accounting and spreadsheets, landing in your inbox or a dashboard on schedule. Alerts flag the things you need to act on.

    • Automated reports
    • Dashboards
    • Slack and email alerts
    • Google Sheets syncs
  • Monitoring & maintenance

    Automations need looking after when the apps they connect change. We set up error alerts, retries and run logs, and keep your workflows running as your tools and processes evolve.

    • Error alerts and retries
    • Run logs
    • Ongoing maintenance
    • New workflows as you grow

Is workflow automation right for you?
Here’s how to tell.

  • Your team copies the same data between apps every day.
  • Leads sit in an inbox or form tool before anyone follows up.
  • Your CRM is out of date because updating it is a chore.
  • You build the same reports by hand every week or month.
  • You've tried Zapier, Make or n8n yourself and hit the limits.

How we work.
Step by step.

Clear stages, clear goals and no surprises, from the first coffee to the results.
  1. Step 1

    We discover.

    We map the tasks your team repeats, the tools involved and where things get dropped, copied or delayed.

  2. Step 2

    We plan.

    We pick the right tool for each job, whether that's Make, n8n or custom code, and design the workflow step by step with you.

  3. Step 3

    We build.

    We build and test each workflow with real data and add error handling. Then we switch it on and show your team how it works.

  4. Step 4

    We evaluate.

    We monitor runs, fix anything that fails and look for the next task worth automating.

Workflow & CRM automation,
answered.

Straight answers to what people ask us most. Anything else, just ask.

  • What's the difference between Make and n8n?

    Both are visual workflow automation platforms, but Make is a hosted service that's quick to set up, while n8n can also run on your own server for more control over your data. We'll recommend the one that suits your workflows, budget and data needs.

  • How much does workflow automation cost in NZ?

    The cost of workflow automation in NZ depends on how many workflows you need, how many apps they connect and whether they include AI steps or custom code. There may also be platform fees from Make or n8n, which we factor in when we scope the work. Tell us what you'd like to automate to get a quote.

  • How long does it take to automate a workflow?

    The time it takes to automate a workflow depends on the workflow itself: a single, focused automation can be live far sooner than a CRM project that connects several systems. Most of the time goes into getting the logic right and testing with real data, and we'll give you a timeline once we've mapped the process.

  • Is it safe to connect my business apps with automation tools?

    Yes, when it's set up carefully. We give each connection only the access it needs, store credentials securely and can self-host n8n if you'd prefer your data to stay on infrastructure you control. Any AI steps that touch personal information are set up with your Privacy Act 2020 obligations in mind.

  • What is CRM automation?

    CRM automation uses workflows to keep your CRM up to date and act on what's in it, like creating contacts from new enquiries, assigning leads, moving deals through stages and sending follow-ups. It cuts admin for your team and helps make sure no lead gets forgotten. It pairs well with email marketing flows.

  • Which apps can you automate?

    Most cloud apps with an API, including CRMs like HubSpot and Pipedrive, Google Workspace, Microsoft 365, Xero, Shopify, Slack, form tools and email platforms. If there's no ready-made connector, our developers can build one.

Let’s grab
a coffee.

Tell us where you want to be. We’ll show you how to get there, with a plan built for your business, not a template.

Abdullah Alacozai

Talk to AbdullahManaging Director, 17 Albert Street

4.8out of 5 on Google

Quick brief

0 picked

What can we help with?
When would you like to start?

Pick one or two to start.

Send brief